If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Upon speaking with him and emailing photos of the damage, he stated the next day that him and the ** "*****" will not be paying for the damage that occurred to my vehicle in their possession.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. He apologized and said he saw the message flashing on his phone and did not bother to check it (how professional). I never heard back the next day until I called again close to 5.
I instantly called and left a message for their service manager Rich upon returning home regarding the damage, that same day. 4.9 (1,651 reviews) 8581 Laguna Grove Drive Elk Grove, CA 95757.
I signed a paper that stated their was zero damage to my vehicle as well with *****. Elk Grove New Car Dealers Lasher Auto Group Is this Your Business Business Profile Lasher Auto Group New Car Dealers Contact Information 9776 W Stockton Blvd Elk Grove, CA 95757-9545. I also walked my vehicle upon drop off, as did ***** the service rep. My vehicle is brand new and I had also hand washed my vehicle the evening prior, so I know exactly the condition of my car. Upon arriving home I see my bumper is scratched and paint chipped.
#ELK GROVE SUBARU BBB FULL#
I called and spoke with my service advisor ***** on my drive home and he said I could bring it back, however I had an appt at 5pm and was already without my vehicle for a full day for a simple alignment. Unbelievable that they would let a vehicle leave in that condition, worse than when it arrived. Immediately when driving, my vehicle was pulling hard to the right, I had to constantly pull my wheel to left the whole drive home to keep my vehicle straight. I immediately felt it was odd and unprofessional, this made me fell my vehicle was taken for an excessive drive due to this, and also not being provided with my mileage out in my paperwork.
Upon picking up my vehicle my radio settings were changed to loud heavy rock music and my drive settings were also changed. Dropped my vehicle off at 8:30 am and picked up at 4:15 pm when they called, which is a very excessive amount of time for an alignment. Best-rated Mobile Subaru Mechanics in Elk Grove, CA come to you for auto repair, diagnostics & maintenance services. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Brought my brand new (2 weeks old) Kia ********* here for an alignment under warranty. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Diablo Subaru of Walnut Creek 2646 North Main Street Walnut Creek, CA 94597 Sales: Service: Parts: Elk Grove Ford 9645 Auto Center Dr. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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